INTRODUCTION
The website www.savati.gr belongs to the Company named “VOLONAKI BROS GENERAL PARTNERSHIP” with registered offices in the Municipality of Kaisariani Attica Greece, 15, Chiou Str., P.C. 16121, VAT number EL094433284, Tel: +30 210 722 4060 - 210 72 58 754, e-mail: info@savati.gr.
The Company has taken the appropriate measures which ensure that processing of your personal data complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable Greek Laws (Law 462 4/2019). Especially, Savati adopts internal policies and implement measures which meet the principles of data protection by design and data protection by default.
We collect your personal data either directly from you, or through affiliated companies. We collect your data through this site and / or in other ways (social media, cookies etc.).
By using this Website, you agree to be bound by this Privacy Policy.
This Privacy Policy applies to users of the Website. Therefore, the words "you", "your" and generally the use of the second plural form refers to users (The word user may refer to visitors as well). Throughout the Privacy Policy, the terms “we”, “us” and “our” refer to Savati.
SCOPE AND AIM
While you are browsing through different webpages of the Website, we may ask you to disclose some personal data in order to provide you with our services. This Privacy Policy applies only to users/visitors natural persons.
The present Privacy Policy (hereafter Privacy Policy) describes the type of your personal data which are subject to the processing, the way and the context in which your personal data are collected, the purposes and means of the processing of your personal data, the entities to which your personal data may be disclosed, the purpose limitations, the storage period and measures we take to ensure lawful and fair processing and the principles relating to processing of personal data. It also includes information about your rights and data protection.
The Privacy Policy applies only to processing of personal data for purposes of the Website’s services and operation. The Website’s services are only provided to companies or personal businesses (B2B).
The Company is entitled to consider that the data that you enter in the account of a company – such as contact details – do not constitute personal data.
We also collect personal data through our pages on social media, cookies, analytics tools etc. In this case data processing may be subject also to another privacy policy (e.g. Google privacy policy).
DEFINITIONS
For the purposes of the Privacy Policy:
‘personal data’ or ‘data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
‘data controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
‘processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
‘consent’ of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
‘recipient’ means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;
‘third party’ means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data;
‘supervisory authority’ means an independent public authority which is established by a Member State pursuant to Article 51 G.D.P.R.
‘restriction of processing’ means the marking of stored personal data with the aim of limiting their processing in the future;
‘profiling’ means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements;
Website: The website www.savati.gr.
Visitor: The user who browses the Website.
User: The business who creates an account on the Website.
Customer: The User who places an order on the Website.
Consumer: Any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Company or Savati: The Company “VOLONAKI BROS GENERAL PARTNERSHIP”.
Products: The products which are listed on the Website.
Order: Online Expression of interest for the Products.
OUR PRINCIPLES RELATING TO PROCESSING OF YOUR PERSONAL DATA
At this Website we process your personal data lawfully, fairly and in a transparent manner (‘lawfulness, fairness and transparency’). We collect your personal data for specified, explicit and legitimate purposes. Your data are not further processed in a manner that is incompatible with those purposes (‘purpose limitation’). Furthermore, your personal data that we process are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’). Your personal data are also accurate and, where necessary, kept up to date. We take every reasonable step to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’). Your personal data are kept in a form which permits identification of you for no longer than is necessary for the purposes for which the personal data are processed (‘storage limitation’). Your personal data are processed in a manner that ensures appropriate security of them, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).
DATA CONTROLLER
For any processing of personal data carried out by Savati, solely for the following purposes, the Company named “VOLONAKI BROS GENERAL PARTNERSHIP” is the Data Controller (e-mail: info@savati.gr). The Data Controller determines the purposes and means of the processing of your personal data.
PERSONAL DATA WE COLLECT AND PROCESS - LAWFULNESS OF PROCESSING - PURPOSES - RETENTION PERIOD
- We will process your first and last name, your company, your job, your VAT number and your tax office, the address (Country, city, region, address, P.C.) of your registered offices, your phone and mobile phone number and your e-mail address to create a new account for your business (or for your company). We will store these data for as long as you retain your account, and we will erase them if you exercise the right to erasure of your personal data. We process your Personal Data on the basis of your consent.
The Company will check the validity of your VAT Number and the activity of your business in order to accept or reject your registration as a User of the Website. Please read the terms of use for more information. If your registration is rejected, the data you entered will be erased.
- In order to place an order (express your interest for the Products), we will process the information provided for the creation of your account. We will also ask you to provide us with information such as Address, city, P.C, company details, VAR number, tax office, Country, city, region, address, P.C.) order shipping address (Country, address, city, Postal Code). These data are collected electronically through the relevant data entry form (Checkout). We process your Personal Data in order to take steps at your request, prior to entering into a contract.
- When you purchase our products (offline), we process your data to issue the relevant invoice, confirm your payments and inform you about the delivery and the availability of the Products. In this case processing is necessary for the performance of our contract to which you are party. We will disclose your data to courier companies to ship the Products. We will store your data according to our legal obligations in the applicable Legislation (tax etc.).
- When you contact us, by filling the available form of the Website, you provide personal information such as your name and surname, your e-mail address, your business, your telephone number and your message. We also process your personal data when you contact us by any other way (e.g. e-mail, fax, social media). We process your personal data collected this way, for contacting you. When you seek for information about our products / services, we process your Personal Data in order to take steps at your request, prior to entering into a contract. We may also ask for your consent. We will store your personal data for a year from the last time you have contacted us.
- We also, collect your Personal Data (profile name, comments, reviews, contact details, messages) you share with us when visiting our pages / profiles / channels on social media platforms (Facebook / Instagram / Twitter / You tube / Google Maps etc.). This information is processed when you contact us, make a request or interact in another way with us, through our social media pages, so as to respond or communicate with you in any way. Your personal data will be retained for as long as you remain a fan / follower / subscriber of our pages / profiles / channels. By using the above-mentioned services (social media) you acknowledge that your interaction (like, comment, message) with our pages / profiles / channels etc. gives us the right to process your personal data on the basis of your consent. We may also use process this information for marketing purposes (e.g. send you information about a contest or a product).
- Furthermore, Savati may process your e-mail to send you Newsletters on the basis of your consent. In this case, we will store your personal data for as long as you wish to receive Newsletters from us. Newsletters are free of charge e-mails with advertising content, promotions, events, discounts, special offers, contests etc. You may unsubscribe from our mail list at any time.
- Where Savati obtains from its Users their e-mail address, in the context of the sale of a product or any other transaction (order placement etc.), we may use this e-mail address for direct marketing of our similar products or services. We give you the opportunity to object, free of charge and in an easy way, to such use of your e-mail address, on each message, in case you have not initially refused such use. You may unsubscribe from our mail list at any time.
- The Company will process your name (business name), your postal and e-mail address and the telephone of your business for your registration at the " Partner Network ". Your B2B registration at the Website gives us the right to register your business at the “Network” (legitimate interest). You may read the terms of use for more information.
- Our Website and third parties may store cookies on your device. We use cookies and other similar technologies (analytics) for statistical analysis and marketing. We also use functionality Cookies to guarantee optimal navigation on our Website. Furthermore, we collect and process your “device Information” (IP address, browser type). We process this data either if processing is necessary for the purposes of our legitimate interests or on the basis of your consent. For more information (e.g. retention period) read the Cookies Policy.
- We may as well use your e-mail address to send you improvements and / or updates of our products / services / terms and policies and information about the delivery of your products.
- We may also process your personal data, if processing is necessary for the purposes of the legitimate interests pursued by the controller (statistical analysis, market research, security reasons), or for direct marketing. Any processing of your Personal Data in this context will be carried out in accordance with the GDPR and the applicable Greek Law.
- The Company cooperates with advertising / promotional companies, statistical analysis companies, suppliers and service providers who process personal data on our behalf. We disclose to our partners your personal data, solely for the processing purposes referred to in this Policy.
- We collect and process your personal data only for legal purposes, as the above mentioned. We may process your personal data for purposes other than those for which your personal data were initially collected, only where the processing is compatible with the purposes for which your personal data were initially collected (e.g. we may contact you via e-mail to inform you about the Website’ s function). We may also process your personal data, if processing is necessary for compliance with a legal obligation to which Savati is subject.
- The time that your Personal Data may be retained by the Company is also determined by our legal obligations in the applicable Legislation (tax etc.). If there is a dispute, pursuant to the use of the Website, we may keep your personal data for as long as it is allowed under the provisions of Greek laws.
PROCESSING OF SPECIAL CATEGORIES OF PERSONAL DATA – CHILDREN’ S DATA
We do not collect or process special categories of Data. You shall refrain from sending to the Company special categories of Data. The Company shall not be liable for any damage incurred to you or a third party due to an illegal act or omission performed by you, regarding special categories of Data.
Only adults can use the Website’ s services. Therefore, we do not collect or process children’s Data. The Company will erase any children’s Data that you disclose to us through the Website. The Company shall not be liable for any and all damages arising from any use of the Website by a child.
CONSENT
We may ask you to give your consent to the processing of personal data relating to you. This may include ticking a box while browsing through different webpages of the Website. Ticking that box, is a clear affirmative action, which is considered as a freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for the above-mentioned purposes. You may withdraw your consent at any time, without affecting the lawfulness of processing based on your consent before your withdrawal.
We will provide you all the information you need to express your prior agreement (consent) to the processing of personal data relating to you, if processing is based on your consent.
We will keep your e-mail address to a separate “unsubscribe list” in case you withdraw your consent for receiving Newsletters from our Company.
You are not obliged to provide your personal data. If you refuse to provide the requested information, we will not be able to fulfil the above-mentioned data processing purposes.
RECIPIENTS & PROCESSORS
We may need to disclose your Personal Data to authorized recipients for (i) the maintenance / repair of our equipment (PCs, servers, hardware) that support the operation of the Website, and (ii) the development of the Website.
Where processing is to be carried out on behalf of the Company, we use only processors providing sufficient guarantees to implement appropriate technical and organizational measures in such a manner that processing will meet the requirements of the GDPR and ensure the protection of your rights.
TRANSFER OF PERSONAL DATA TO A THIRD COUNTRY
A transfer of personal data to a third country (outside European Economic Area (EEA)) may take place where the Commission has decided that the third country ensures an adequate level of protection. In the absence of a decision we may transfer personal data to a third country only if the processor has provided appropriate safeguards, and on condition that enforceable data subject rights and effective legal remedies for data subjects are available. Otherwise we will transfer your data to a third country only under GDPR conditions (data subject’ s consent, contract, vital interests etc.).
YOUR RIGHTS
Savati protects your personal data and always respects your rights and freedoms.
As Data Subject you have the right to be informed on the processing of your personal data, the right of access to your personal data and to information relevant to processing, the right of rectification of your personal data , the right to erasure of your personal data, the right to restriction of processing, the right to data portability, the right to object to the processing of your personal data, the right not to be subject to a decision based solely on automated processing, including profiling and the right to withdraw your consent at any time.
To be informed about or exercise the above rights, you need to apply by writing to the Company named “VOLONAKI BROS GENERAL PARTNERSHIP” with registered offices in the Municipality of Kaisariani Attica Greece, 15, Chiou Str., P.C. 16121, e-mail: info@savati.gr. We are ready to handle your request with respect to your rights. You could lodge a complaint to a supervisory authority (www.dpa.gr) if the Data Controller does not take action on your request.
We take all efforts to facilitate the exercise of Data Subjects’ rights. We will not refuse to act on any request of yours for exercising your rights, which are described above, unless we are not able to identify the Data Subject.
We will respond in writing to such requests from you, without undue delay and in any event within one month of receipt of your request. In this case we will provide you with information on action taken on behalf of your request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. We will inform you of any such extension within one month of receipt of the request, together with the reasons for the delay.
We will communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort.
If we do not intend to act on your request, we will inform you without delay and at the latest within one month of receipt of the request, of the reasons for not taking action.
Where requests from a data subject are manifestly unfounded or excessive, in particular because of their repetitive character, the Company may either: (a) charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested, or (b) refuse to act on the request.
STORAGE & SECURITY OF PERSONAL DATA
We keep your personal data in the data centers of the companies that host the Website and the e-mails that we receive through the Website (within European Economic Area (EEA)). Your Personal data are generally kept in electronic form. We keep a backup of your information.
Some personal data collected through the Website, are stored at Google Data Center (google analytics).
Google’ s Privacy Policy: https://www.google.com/intl/en/policies/privacy/.
Our Company shall not be liable for any damage caused by risks appearing in websites of entities advertised in this website or collaborating companies etc., even if users are referred to said websites by hyperlinks, banners etc. placed on the Website. Liability for the content, information, visitors’ safety and protection of their personal data, and the quality of services provided is born solely by owners, managers and administrators of said websites, which users visit at their own risk.
DISPUTE RESOLUTION
In case of controversy or claim of any nature regarding the process of your personal data and the context of this Privacy Policy, applicable law is the law of the Greek state. For all actions or legal procedures, the Courts of Athens will be in charge.
UPDATES TO OUR PRIVACY POLICY
Savati reserves the right to amend this Privacy policy. Any changes will be post in this link. You should periodically check whether changes have been made. In case you disagree with the Privacy Policy, you must refrain from any action, interaction, access and use of this Website.
